A Self-Service Portal for Every Customer Order A Self-Service Portal for Every Customer Order

Let customers check payments, track orders, and manage cards with the BillPro customer order portal Let customers check payments, track orders, and manage cards

Benefits for your business

Reduce support tickets

Customers track payments, reducing support team workload.

Improve payment success

Secure card updates help prevent failed transactions.

Boost customer satisfaction

Order visibility builds trust and customer loyalty.

Prevent payment disputes

Clear records help reduce disputes and chargebacks.

Built-in convenience

Portal comes with every BillPro account and is ready to use instantly.

Streamline operations

Customers self-manage, letting your team focus on growth.

How it works

1 Create an order in BillPro
2 Customer receives a secure order portal link
3 They open the link to view the order, manage payments and cards
4 Payments stay on track automatically

See the customer order portal in action

Watch this quick tour to see how customers pay securely, manage orders, download invoices, and update their cards with BillPro.

Reduce support requests

"Can you check my payment?" - your team probably hears that more than once a day. With the portal, customers see payment status instantly. That means fewer routine enquiries and more time back for your staff.

Improve payment success rates

Cards expire, details change. Instead of waiting on your team, customers can update their card information securely in the portal. The result? Fewer failed transactions and a smoother billing cycle without extra manual work.

Strengthen customer relationships

Customers value transparency. When they can see their full payment history and current order details, it shows professionalism and reliability. A clear record of payments reduces disputes and strengthens long-term trust.

Easy access to documents

Customers can download invoices, receipts, and order summaries directly from the portal. This makes it simple for them to keep records organised while saving your team from handling routine document requests.