Fully Automated Event-Triggered Messaging
For a consistent and reliable customer experience

Personalized event messaging
Timely and personalised communication with your customers is a key to maintaining a consistent and engaging customer experience. BillPro has implemented robust event-triggered messaging covering dozens of scenarios by sending targeted messages to your customers based on specific events.
With BillPro messaging you can rely on:
Tailored notifications for every event
Compliance with card scheme requirements
Streamlined customer communication
Real-time notifications in sequence with key billing events
BillPro sends branded notifications to your customers automatically for key event types. From approved and declined transactions to retrying, rescheduling, or merging scheduled payments, events trigger relevant and informative messages keeping your customers informed every step of the way.


Reinforcing brand identity
Messages are branded with your company information and logo, maintaining a cohesive corporate identity, fostering trust, and reinforcing your brand presence with your customers. By delivering consistent and predictable notifications, we help you and enhance customer loyalty.
Effortless card scheme compliance
Automating platform notifications ensures compliance with Card Scheme (Visa and Mastercard) requirements. Statutory notifications are delivered to customers confirming transaction-related events, like purchases, refunds, and scheduled payments.
BillPro also addresses “card scheme mandate agreements”, which confirm a customer’s permission to store and use their card details for scheduled payments. In particular, these agreements must meet specific thresholds and disclosure requirements, ensuring compliance with industry standards.

80%
Reduction in your team’s workload
Streamlined communication
BillPro’s event-triggered messaging streamlines your customer communication and helps you stay compliant with industry regulations.